Terms and conditions of use

1. General
1.1 - The contract of the online sale made with Allcopper (hereinafter referred to as 'the Company') incorporates these terms and conditions, which shall prevail over any terms and conditions proposed by the buyer.
1.2 - do Not make any order without first read and accept all of the terms and conditions. The buyer must agree fully with the Responsibility Policy prior to purchasing any product available on this site.
1.3 - The contract will not be concluded until we have checked your order details. If we may detect any irregularities, we reserve the right to terminate your account.
1.4 payment will be made after the submission of the cost of transport, as well as the bank details of our company, after the payment will be processed the shipment.
1.5 - The products sold are all handmade, so the product supplied may differ slightly from those on display or advertised. Images and specifications are for illustrative purposes only.

2. Responsibility policy
2.1 - The Company is not responsible for damages or bodily harm caused or related to improper use of our equipment. This limitation of liability applies to any damages, resulting from the buyer's negligence or improper use of the equipment. In addition, the Company releases itself of any responsibility related to the consumption of the products of the distilling process.

3. Prices and Payments
3.1 - All prices are in € Euros, unless otherwise stated.
3.2 - The customer may be offered a different means of payment, however, the company reserves the right to change the payment methods, reject payments and in the case that the client will be fully refunded).
3.3 - If the payment is made with a personal check, the products will only be delivered after the funds have cleared.
3.4 - The products will only be delivered after payment of the order value.
3.5 - The above mentioned prices include the vat rate in force.
In Portugal the vat rate applied is 23 %, except distilling with capacities greater than 10 liters, which are considered as equipment agricultural paying a flat rate of 13 %.

The companies or entities registered in the European Union are exempt from VAT if they supply a valid vat number in the database of the VIES, see here.

In this case, the VAT will be payable by the buyer at the destination, this is known as “intra-community acquisition”. In this case the buyer is responsible for the settlement of VAT in your country.

After the completion of your order, please wait for our confirmation about the total amounts payable for its approval.

4. Delivery
4.1 - the delivery of the products can only be realized through a transportation company expert, which uses a system for tracking and requires a signature upon delivery.
4.2 - every effort Will be made for all products to be delivered as soon as possible, in accordance with the client's choice among the alternatives we suggested.In the event of some unforeseen delay, the company will advise the customer.
4.3 - The Company can not be held responsible for any delay or loss during transportation or due to strikes, fires, floods, storms, war, insurrection, riot, or any other circumstances outside of the control of the Company. In case of loss, the company will complete a printed complaint on your behalf to request reimbursement.
4.4 In the event a sale involves foreign shipment, the Company is not liable for importing restrictions which could apply . If there are import restrictions, the products can be returned to the company for processing the refund of the purchase excluding the delivery costs.
4.5 - international customers from countries not belonging to the European Union, are responsible for international taxes or customs charges related to your order, charged by your country.Please refer to the section next to the customs as to what charges may apply before placing your order.

5. Return of products
5.1 - If the customer is not satisfied with your purchase you can return it within 14 days after its receipt, together with the invoice and date of purchase. About the client's obligation to preserve the articles in good condition. In the case of a return, the customer reponsabilizar will be for the transportation costs of the same.

6. Copyright
All contents of this website are the property of the Allcopper, and are protected by the Copyright laws of portugal and international. None of this material may be copied, reproduced, distributed, posted or transmitted in any form or by any means, without the prior written permission of CopperCrafts.

7. Applicable law
This site is created and controlled by Allcopper in Portugal. In accordance with the laws of portugal govern this disclaimer, terms and conditions, without giving effect to conflicts of laws; the Courts of portugal shall have exclusive jurisdiction in any dispute. The Allcopper reserves the right, at any time, to alter this site, as well as terms of exclusion of liability, terms and conditions contained herein.



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